Assisted Living and Rehabilitation in Fargo, ND - Bethany Retirement Living

Bethany retirement community employees will perform their duties in accordance with the following principles:

Respect for our Bethany retirement community residents:

All Bethany retirement community residents will be treated with dignity, respect and courtesy. Whenever possible, the beliefs and customs of the residents will be accommodated. Admission, transfer, referral and discharge decisions regarding Bethany residents will be based upon medically appropriate and legally permissible factors. Residents and/or their representatives will be provided sufficient information to make informed health care decisions.

Respect for the Bethany retirement community:

All members of the Bethany retirement community are entitled to be treated with respect, fairness and dignity. Conduct which creates a hostile or discriminatory environment will not be tolerated. In a manner consistent with Bethany's best interest, Bethany retirement community will provide equal employment opportunities for all qualified individuals; equitably administer employment policies and practices; and, when consistent with resident needs, accommodate religious or moral values of care givers. Confidential personal information will be released and used only in the manner permitted by Bethany policies and applicable law.

Fair and honest business practices:

Bethany retirement community will utilize billing practices which are clear, accurate and reflect charges for services actually provided to the resident, third-party payors and others financially responsible for Bethany retirement living charges. Questions or complaints regarding Bethany retirement living charges or billing statements will be resolved according to Bethany's policies or the procedures outlined in payor contracts. Contracts or arrangements with third parties will be evaluated on the basis of need and merits of the proposed contract or arrangement. Bethany retirement community will refrain from arrangements which are prohibited under state and federal fraud and abuse laws including the receipt of any inappropriate gifts of value or monetary compensation - i.e., "kickbacks."

Confidentiality of resident and proprietary information:

Bethany retirement community recognizes the need to maintain resident and other information in a confidential manner. Confidential resident information will only be released or accessed in the manner authorized or permitted by the resident, Bethany retirement community policies and applicable state/federal law. Bethany's own proprietary information will also be treated as confidential and may not be released without Bethany's consent. The Bethany retirement community must maintain Bethany's policies and safeguards to prevent the unauthorized release of the resident and proprietary information.

Honesty and fairness of information provided to the community:

Bethany retirement living communications with the community will be clear and accurate. Marketing and promotional statements and activities will accurately reflect services available at Bethany retirement community and the appropriate level of Bethany's licensure.

Conflict of interest:

Transactions are to be evaluated on the basis of Bethany's best interests, rather than the personal interest of any member of the Bethany retirement community. The Bethany retirement community must avoid actual or potential conflicts of interest which can arise in situations where personal gain or benefit results from a transaction. All members of the Bethany retirement community who may receive personal gain or benefit as a result of actions that are in conflict with Bethany interest, outside of agreed upon compensation paid by Bethany, must disclose the conflict to Bethany and obtain Bethany's approval prior to participation in the transaction.

Compliance and allegations of violations:

Bethany retirement living has established a Compliance Committee to monitor compliance with this Code of Conduct. Allegations of noncompliance may be reported to any member of the Compliance Committee. Allegations of noncompliance may also be referred to any Bethany retirement living department director or manager. Alleged violations will be reviewed and appropriate action taken to assure ongoing compliance with this Code of Conduct. To the extent consistent with Bethany's need to review allegations of noncompliance, requests for confidentiality will be honored.

Nondiscrimination

Bethany Retirement Living does not discriminate against any person on the basis of race, color, national origin, disability, age in admission, treatment, or participation in its programs, services and activities, or in employment. For further information about this policy, contact: Shawn Stuhaug, President/CEO, Section 504 Coordinator, (701) 239-3000 or TDY/TDD-Relay ND (800) 366-6888.