Bethany Retirement Skilled Nursing facilities at both Bethany on University and Bethany on 42nd have been recognized as 2023 recipients of the Silver – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program which recognizes organizations that meet progressively rigorous standards of performance to further improve the lives of residents and staff in long term care. Bethany’s two campuses are the only facilities in North Dakota and 72 skilled nursing facilities across the country to receive the Silver Award.
“Our amazing employees work very hard to provide professional, attentive, and loving care to nearly 300 residents and patients in our skilled nursing operations,” said Shawn Stuhaug, President/CEO at Bethany Retirement Living. “Being recognized with the Silver Award is a feather in the cap of our employees, but it also reflects the high-quality care we take pride in providing to those who live at Bethany.”
The National Quality Award Program has three progressive levels: Bronze, Silver, and Gold. At the Silver level, recipients have met the criteria for the Bronze award and move on to evaluate and improve their processes, creating a systematic approach for all aspects of the organization that leads to positive outcomes and success. Trained examiners review each application to determine if the organization has met the demands of the criteria. Silver recipients can now move on to the final and most prestigious level of the program, the Gold – Excellence in Quality award.
“We are delighted to honor Bethany Retirement Living for being recognized at the Silver award level at both of their campuses in Fargo,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “This recognition is a testament to their unwavering efforts in enhancing the lives of those entrusted to their care. Congratulations to the entire team at Bethany Retirement Living for their outstanding achievement. Keep striving for excellence.”
The National Quality Award Program, established by AHCA/NCAL in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which also serves as the foundation for the metric-based AHCA/NCAL Quality Initiative. The Baldrige framework helps organizations among different business sectors improve organizational effectiveness and achieve strategy-driven performance.
The awards will be presented during AHCA/NCAL’s Convention & Expo October, 2023 in Denver, Colorado.